Shipping Time Schedule: Once an order is placed, it will be shipped within 1 - 2 business days. If there is a delay in shipment of your order, you will be notifed via email.
Delivery Time Schedule: Once your order has shipped, the delivery date depends on the type of shipping you have chosen. Express shipping is delivered within 1 - 3 days, Priority shipping is delivered in approximately 3 - 5 days and Standard shipping is delivered in approximately 5 - 10 days. Priority and Standard shipping delivery times are approximated and are not guaranteed to be delivered within the stated time frame. If you need a guaranteed delivery date, please opt for Express shipping.
Shipping Rates: Shipping rates are based on realtime USPS rates and vary depending on the weight of your order and shipping address. Shipping rates are calculated for your review during the checkout process.
Free Shipping: Free standard shipping is available for all orders over $50, that ship within the USA.
Shipping Terms: ViciousStyle.com ships to any valid address on earth, including, but not limited to: APO's, PO boxes, US territories and international destinations. To make this happen, we utilize several different companies to best serve your shipping needs. Your package may be shipped via UPS, USPS, FedEx or DHL. The best shipment method is determined by ViciousStyle.com based on your shipping address and speed of service selected. Shipping and handling fees are non-negotiable and non-refundable.
International Shipping: ViciousStyle.com ships worldwide. While most international packages are delivered quickly, depending on your country and selected shipping method, some packages can take 30 days or more to be delivered. Viciousstyle.com guarantees that all shipments will be shipped with a tracking number. Any non-delivery claims for international packages must be filed by the customer with the actual carrier.
We want you to be happy with your purchase at ViciousStyle.com. Returns are accepted within 30 days of ship date. We will be glad to make an exchange, credit your account or refund your payment. For exchanges, there is no additional shipping charge. Shipping and handling on returned merchandise is nonrefundable. All returns must be accompanied by the original package slip.
Returned items must be unused, in the original manufacturers packaging and in resellable condition. We cannot accept items that have been used, worn, soiled or altered. Items that are returned with funky odors (smoke, perfume, etc) or covered in pet hair are not resellable and are therefore non-returnable. Please do not let Fido use your purchase as a pet bed if you intend to return it to us.
Items that are returned that do not meet the guidelines above will be returned to you at your expense. Please allow up to two weeks for processing of your return or exchange.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).